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    SHIPPING & Payment

    PAYMENT METHODS

    We accept Visa, Mastercard, American Express and also offer accelerated checkout via Shop Pay, Apple Pay and Google Pay. 

    SHIPPING

    Free Standard Shipping Australia-wide over $50

    IMPORTANT CUSTOMER NOTICE

    Due to problems with our fulfillment provider, we are changing to a new company. Because of this change, no orders will be fulfilled or posted between midday Wednesday 4 October and Wednesday 18 October inclusive.  All orders received during this period will receive free express postage once our new provider is up and running.

    Thank you to our amazing customers for your understanding during this transition.

     

    Order Processing Times:

    We are currently undergoing few operational changes and this have affected our shipping times. This process will only last till the end of July. Due to these circumstances, shipping processes may take up to 72 hours of your order placement, excluding all weekends and Australian public holidays.

    Tracking information will be sent to you by email within 24 hours of your order being shipped. 

    There are no fulfillment delays however delivery times may be longer due to ongoing impacts of COVID-19 affecting postal services throughout the globe. 

    Australia Standard Shipping:

    We offer FREE standard domestic shipping within Australia for orders over $50. For orders under $50 there is a charge of $9.40.

    We use Australia Post and we will provide you with a unique tracking code for your package so that you can track delivery online. Standard shipping lead time is 2-4 business days from the date your order has been shipped. 

    Australia Express Shipping:

    We charge $7.90 for Express Shipping Australia-wide for orders over $50. For orders under $50 the charge is $11.90 for Express Shipping. 

    We will provide you with a unique tracking code so that you can track your delivery online. Express delivery time is is generally 1-2 business days from the date your order has been shipped. Please note that delivery delays can occur due to COVID-19 affecting postal services.

    INTERNATIONAL SHIPPING

    New Zealand Shipping:

    Shipping to New Zealand is FREE for orders over AUD$100, sent via Standard Australia Post. For orders under AUD$100 we charge a flat fee of AUD$12 for Standard Shipping. Express Post is AUD$17.90. 

    You'll receive tracking when we post your order. All orders are processed within 24-48 hours of order placement, excluding weekends and public holidays. 

    Please note that there can be delays due to ongoing impacts of COVID-19 affecting postal services throughout the globe. Delivery times cannot be guaranteed. As of November 2022 the delivery times to New Zealand with Australia Post are as follows:

    Standard Post:  8-12 Business Days 

    Express Post: 4-8 Business Days 

    For the most up to date delivery times please visit: www.auspost.com.au/service-updates/international-delivery-updates

     

    USA Shipping:

    Shipping to the USA is FREE for orders over AUD$100, sent via Standard Australia Post. For orders under AUD$100 we charge a flat fee of AUD$12.  Express Post is AUD$19. 

    You'll receive tracking when we post your order. All orders are processed within 24-48 hours of order placement, excluding weekends and public holidays. 

    Please note that there can be delays due to ongoing impacts of COVID-19 affecting postal services throughout the globe. Delivery times cannot be guaranteed. As of November 2022 the delivery times to the USA with Australia Post are as follows:

    Standard Post: 6-10 Business Days 

    Express Post: 4-8 Business Days 

    For the most up to date delivery times please visit: www.auspost.com.au/service-updates/international-delivery-updates

     

    If you have any questions please email us at hello@wednesdaycleanseday.com

    Other

    Please note that it is your responsibility to provide us with the correct delivery address for your order. Please take a moment when ordering to ensure it is correct.   

    Wednesday Cleanse Day is not responsible for any costs incurred for loss of order from in an incorrect address we have been provided with. If your order is returned to us due to an incorrect address then you will not be eligible for free shipping or discounted express shipping costs. You will need to pay the calculated shipping costs prior to us reshipping your order. 

    If you realise that you have provided an incorrect address please let us know immediately and we'll do our best to change it if the order has not already been sent. Contact Wednesday Cleanse Day at hello@wednesdaycleanseday.com

    Wednesday Cleanse Day is not responsible for parcel theft, loss, delays or any additional charges due to circumstances which are out of our control.

    Delays Due to Ongoing Impacts of COVID-19 

    Australia Post has advised of potential delivery delays due to ongoing impacts of COVID-19 on both domestic and international postal services throughout the globe. Please note that this is external to our control and we are not responsible for any delays as a result. 

    There are no delays in order processing times at Wednesday Cleanse Day.